IT Service Providers face the same challenges that corporate IT managers do in knowing precisely what assets are being managed, where they reside and what they are used for, and how to price IT services based on actual usage. Without this fundamental transparency into the usage, costs and business drivers, no IT Service Provider can effectively identify and eliminate inefficiencies, bring the supply and demand of IT resources into equilibrium, and manage to their contract requirements.
Similar to Evident’s largest customers, IT Service Providers have particular needs due to the scale and sheer volume of their service delivery, along with the number of clients to whom these services are delivered. Evident has been working closely with some of the world’s largest IT Service Providers to ensure that our solutions that meet their requirements.
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