Technical Support Services

In addition to standard product maintenance support, Evident Software also provides a set of training and professional services, to help our clients with software deployment, customization and management. These services are optional and are beyond the scope of the standard software maintenance agreement.

Technical Support

You can obtain technical support for your Evident Software products under a maintenance agreement by contacting us via email or phone.

Evident Software Technical Support help desk is staffed from 8:00 AM to 6:00 PM EST, Monday through Friday, excluding company holidays.

Maintenance Updates

Maintenance updates are provided to customers to continuously enhance the quality of their deployment environment. This includes patches to the existing product version, including related documentation.